Smart Call Central Monitoring System
Emergency Call CMS is the latest intelligent receive alarm report system through network, which is specially developed for the elder, orientation, emergency help etc. It can be widely used in many situations, such as for the elder, network reporting alarm, emergency dealing, monitoring the elder¡ ä s activity in the family, charity institution, rest home, welfare home, hospitals, restaurant and recreation ground, etc.
( 1) Emergency Call CMS can identify the alarm information exactly, and inform the alarm report to the user through the mobile phone or landline telephone with intelligent voice.
( 2) If the user installs our network video & Alarm 2 in 1 system, when the user receive the alarm call, he can log in the video server with password and see remotely what happened to the elder or the person who need to be cared. Besides that, if you failed to see the video in real time, the video still can be played back. So you can see the video at any time.
( 3) If the terminal unit with GSM or CDMA function, our management center can orient the Terminal device. By this way, it greatly reduces the difficulty to find the losing elders or the person needed to be cared. At the same time, this terminal products adopt two-way talking function, which help you to communicate with the elder in time.
( 4) Medical record data: if the user has an emergency, the signal will be sent to the management center, the worker in the manage centre can find the elder¡ ä s data history, address, relative¡ ä s and neighbor¡ ä s contact information, etc at first time. Then take an effective action to help the elder, and inform the elder¡ ä s relatives. As showed in the picture above.
How does Emergency Call CMS Work?
This CMS can be widely used for the elder, the handicapped, serious sick people and others who need to be cared.
1. The Emergency Call System includes two parts: the user Terminal Products ( including the terminal panel and accessories) and Management Center ( the Server, the module and software) .
2. Emergency Call CMS ( called Platform) includes: Computer server, Database. The system holds thousands of user¡ ä s information of emergency dealing with and help. Each user¡ ä s information contains: Name, gender, age, health information, first aid information, relatives, notices for possible suddenness when meeting with a emergency, grading of service membership, charging mode etc. The quantity of the Server ( Platform) bases on the quantity of the users and complexity of the project.
3. The detail functions of the Terminal products ( the terminal panel and accessories) :
The terminal products : with 1 or 2 call buttons on the panel, LCD displays the working status of the terminal and messages of its communications information with the Server. Some Panels communicate with the CMS constantly 24 hours a day through GSM-GPRS Network.
The terminal panel can monitor the user¡ ä s daily activities. For example, when the user goes to the washroom , the movement sensor ( PIR Sensor) will be triggered and send a signal to the panel and the panel sends a signal to the CMS and the CMS will show that the person is in the washroom now. And when the user goes out of the washroom the PIR Sensor will be triggered again and the CMS will show that the user is out of the washroom according to the signal. And the panels can also records how long the user has stayed in the washroom. If a certain time, for example , 15 min, ( the time can be set) has passed but the panel doesn¡ ä t receive the second signal from the PIR Sensor to indicate that the user has gone out of the washroom, the panel will make " B. B. B" Alert three times to remind the user. If the user doesn¡ ä t close the reminding on the panel in a certain time [ for example one minute ( set) ] , the panel will send a signal to the CMS and inform that the user has been in the washroom for more than 15 mins but still not gets out. And the system will automatically dial the user¡ ä s phone. The user must press 1/ 2/ 3 keys on phone. And 1 means needing an ambulance; 2 means manually calling a relative; 3 means everything is OK.
Door Sensor: it is an intelligent device for detecting when someone opens a door or close a door. For example, if the user needs service, he or she needs to pay 100$ per month to the Management Center. One kind of the service is that the panel will inform the user to take medicine between 10: 00 and 10: 30 AM everyday with voice notice. What the user should do is to install an intelligent Door Sensor on the door of the cabinet where the medicine has been stored .The user should take medicine that stored in the cabinet at exact time everyday. Or the Receiver will inform the user it is time to take medicine. When he opens the door of the cabinet, the door sensor will send a signal to the panel and the panel will send a signal to the CMS immediately. Then the CMS will show that the user is taking the medicine. And a minute later, the user will close the door after taking the medicine and the Sensor will send the signal again and the CMS will show that the user has already taken the medicine. If the CMS doesn¡ ä t receive any signal from the Panel during the time.The CMS will call the user and tell him his panel may have some problem and to check it .At the same time remind him to take medicine now.
Other accessories have their own functions as the Intelligent Door Sensor.
Special Features for the Emergency Call CMS
What you get above is a call system topology chart made by SSG. The product functions and system operation are listed bellow:
1.Many elderly need inject insulin regularly to fight diabetes, or take blood pressure medicines, vitamins or digestion drugs on time. So we have set the " time reminder device" to solve this problem. For example, if an elderly people need to take medicine at 10: 30, then we will install the system on your drug storage cabinet door. So when you opened the door to get the medicine, you have trigger the system to send out a signal to the control panel. After the control panel receive the signal, the system will record that you have open the door at 10: 30 and default that you have take medicine from the cabinet and take the medicine, If the host does not receive the signal at 10: 30 , the control panel will issue a " Didi" sound in 30 seconds to remind the elderly to take the medicine in time.If the elderly does not close the " Didi" sound within 30 second and the control panel does not receive the signal generated by the " timely reminder" in 15 minitues, the control panel will isuuse " Didi" sound again for another 30 seconds. If the elderly dose not turn down sound in the third times or the control panel does not receive the signal generated by the " timely reminder" , the control panel will send a emergency message to the CMS, Then the attendant of the CMS will Call the elderly to check if something happens or any help is neede
2. Many elderly have acute medical record, such as heart disease, swoon and so on. Our Reminder and Emergency Call Device can solve this problem. For example, if the old man feels not well when he is on the job, he just need to press the Emergency Call button. The signal can be received by host, then the host will inform the preset phone numbers.
3. You will find a product named " bathroom" , actually, it is a waterproof emergency button, the aged people can use it to call for help, once there is an emergency.
4. You can find a host panel at the bottom of the picture, it looks like a telephone, actually, we have several host panels, we just use one panel with 4 emergency buttons. You can post your family members or friends photos on the buttons. Once you press the button, the host will call the people accordingly automatically. Furthermore, the host is intelligent, so it can remind, inform, upload related information.
5.There are several alarm accessories for " living room" , " Bedroom" , and " kitchen" beside the host , which is used for patrol. It will send a signal to the host whenever and wherever the owner move. The host will record the time when the ower visit the space. For example, if the owner enter the bedroom at 10: 12, and the host did not receive any signal from any other patrol( accessories) over the 16 hours ( the time interval can be customized) , there must be something wrong with the owner. And the host will send alarm signal to the Central Monitoring Station to tell the watchman or auto dial the preset number to named person immediately.
6.The ambulance+ 3G.This equipment it means that this calling system can cooperate with hosipital.You can install the 3G alarm camera in your ambulance car, then the experts can via the computer to mornitor and then tell the nurses to do some timely care for ensure the patients get the hospital treatment.Because the experts always will not in the ambulance car, sometimes the patients will not the life on the half way.In addition, the nurses on the ambulance car sometimes don¡ ä t know how to treatment the patients.So this system are popular and can be used in the application areas very well
7.The system support remote chatting , remote nursing guide, view your baby, the old people when you are out.PTZ360° rotate, you can see any corner under the control of this host.
8.The others is the large Control Monitor Center.It¡ ä s the core of operation.Including 400 functions, management, charge and so on.Widely used in rescue center for old people in global.And it¡ ä s also the necessary to operators to operate ederly call system.
All the sub-platform has the following features and functions:
1 sub-platform server, motherboard of core functions and the software are all developed and produced by SSG which has 52 years of history with mature and perfect product functions and features . SSG platform are in service for nearly 4 million users worldwide . In China, Most of China Mobile, China Telecom, China Unicom¡ ä s city-level SP service platform are provided by SSG , 110 police center from126 cities and counties( in 16 provinces) used SSG platform, 1576 security companies in mainland china are using SSG a platform.
2 SSG is a world famous security product manufacture, which insure that most of teminal devices worked with platform are made by us including 3G security , GPS-3G security, GSM alarm, 3G intercom, video alarm IP camera, CMS terminal, IP surveillance terminal , wireless pinhole camera+ DVR, car 3G+ GPS terminal, emergency calling terminal, etc. So that platform server, motherboard of core functions and the software are all developed and produced by SSG .you can find all the terminals as many as 14300 in SSG . SSG is your one-stop supplier for platform and terminals which make you avoid the risk of incompatibility and inconvenience to use different products .
3 All platform are web-based system , easy to upgrade and maintain remotely from anywhere on the earth.
4 All platform can open and extend more sub-platform. That means once you built a main platform, you can set up client platform anywhere on the earth to run local business, and do not need to build platform again and again. Theres client platform all access main platform to work and run. If a common client platform manage 1000 terminals, you just need an computer with internet access.
5 Level to level administration. Each sub-platform can manage its own platform within its rang, but can not manage other platform beyond it rang. The main platform can access any other sub-platform. In such a way, we can achieve effective management and avoid business overlap. It is quite fit big operator, transnational, state-run, private-run security companies.
6 Platform will call and tell the person who receive the alarm message by TTS intelligent digital voice alert system where , which zone and what alarm event happend, so that that person can take quick action to deal with it.
7 SSG can supply SDK and second-developing port
8 SSG platform has international open protocal incuding SSG-GPS/ SSG-3G/ SSG-GPRS/ CONTACT ID/ 4+ 2/ SSG-732
9 Support various access mode include 1 signaling, 7 signaling , common PSTN. All signaling mode can support 30 channel, 60 channel, 120 channel, 1920 channel at most, common PSTN mode can support 4 channel, 8channel, 16 channel, at most 256 channel. Our system can work with worldwide telecommunication operator to do SP business, boost ARPU value.
10 prepay auto voice alert system, service auto suspended on debt, auto billing system, security guard dispatching and finishing respond system
11 DVR centralized management system, video capture setup system, video proof saving and replaying, video circular viewing, alarm and video confirmation system.
12 search nearest security guard on GPS platform and dispatch them to deal with the event
13 Terminal/ accessories/ platform self-checking/ reporting system . Terminal and platform conduct self-checking via GPRS heartbeat.
14 our security platform can synchronously work with insurance company and alert them to deal with the event at the same time.
15 time arm/ disarm feature and security guard patrol log checking/ saving/ backing system
16 perfect data auto backup function
17 English. Spanish, chinese, three language for your option. We can modify it to your own language as per your nation
18 Set the different package as per different end users and classify end user to different service level as per monthly fee and security level
19 work with latest google digital map and satellite map
20 Digital cloud processing, various communication format without interference. No limite to run transnational platform, no interference on same transmission with different route
All the CMS introductions below is based on 23 function modules from our CMS.
In order to let buyer with different background to know our CMS deeply, we make two CMS introductions, one for buyer with professional security background, the other is for average buyer. Both of them get the same meanings.
Function branches of SSG CMS involves knowledge from city information security to client security management, each function can be used in its application, with 23 modules, SSG CMS can bring a lot of business opportunities to the buyer. All in all, it is a wonderful tool to promote buyer¡ ä s business, SSG CMS will bring you a prosperity in career 100% .
With the coming of digital information times, the old solution can not meet people´ s demand any more. In the past, security company used industrial personal computer( IPC) to manage alarm system, the system was fragile, IPC tend to be out of order from time to time. The buyer have to call the supplier again and again, however, the supplier can¡ ä t maintain the whole system remotely by computer, the engineer have to take several days to repair the whole system by himself. By far, most of CMS system suppliers still use IPC with standalone version, these CMS systems are suitable to Local area network( LAN) , they are out of date. They get disadvantages as follows:
1. It can not be managed, maintained or updated remotely
2. It can¡ ä t set up Sub-CMS
3. Unstable performance, poor efficiency.
4. Resource utilization is low.
5. It can extend its business to new area, new service.
6. The system can only provide service to limited clients, maybe just serval hundreds clients. Comparatively, the best SSG CMS can accommodate at least 0.2 million clients. Our system can upload and download video synchronously.
Three core systems of SSG CMS are as follows:
1. 9 unit professional servers for SSG CMS. For more details, please refer to the brochure
2. Core function motherboard of CMS. It is the " CPU" of SSG CMS.
In fact the main hardware of CMS consists of two parts: servers and core function motherboard. Only with these hardwares, the software can operate successfully. From the angle of technology, CMS from other companies don¡ ä t have " Professional CPU" as SSG, so it is not the real CMS, just a standalone version dial-up control processor.
3. 23 system function modules.
We tend to name software with specific function as module, some software should work with specific hardware, we also call them as module. All these module should work with SSG hardware, so that the full function can be realized. All the digital modules in SSG CMS can be activated and upgraded remotely. All products from CMS to terminal products are developed by SSG, so the intellectual property belongs to SSG 100% . There is no doubt that the compatibility, performance stability, comparatively, is terrific.
Introduction about 23 CMS function modules ( software+ hardware) :
Operating environment/ system: SSG CMS is developed under the system of WINDOWS 2003, it is compatible with WINDOWS 7 completely.
1. SSG Core function module
2. TTS module
3. Network SMS/ MMS module
4. GPRS/ CDMA1X/ EDGE Module
5. Video Transceiver module
6. Self-checking/ DTMF Code Resolution Module
7. Heart Beat Inspection Module ( The Code is transmitted by network)
8. TCP/ IP Network Transmission Management Module
9. Patrol management module
10. Video management module
11. Storage and control module of real-time video
12. Control module for power supply protection ( Work with the Power Source from SSG)
13. Software matrix management module
14. NVR application module ( network-specific memory module)
15. SDK interface module
16. GPS module
17. API interface module
18. 3G module ( EVDO, TD-SCDMA, W-CDMA CS, PS)
19. Charge docking module
20. FTP maps and Google Map access module
21. Automatic and synchronous back-up date module
22. Digital Signaling Moduel
23. Video Modules