Specification :

We demonstrates our resolve to closely tie our future success to our ability to satisfactorily meet and exceed our customer’s needs.
Customer care is an essential source of competitive advantage in the face of generic products offered by Ghanian banks. Customer care is a cornerstone of the bank’s long term competitive advantage. Our theme “Happy Customer, Happy bank� explicitly speaks of our bank’s customer centric focus. Thus, our business in International commercial Bank Plc is centered on our customers and their ultimate satisfaction.
We are committed to delivering seamless customer service and maintaining long-term customer relationship in every location we operate. Our banking application, has good customer information system module which provides adequate information/data needed to serve the customer better.